Terms and Conditions

Prices
Prices exclude packing and postage. Packaging and postage charges will be identified before the checkout.

Payment and Security
Credit card payment is accepted online (Mastercard, Visa, Discover, American Express) via Paypal's secure gateway.
PayPal is a secure third party credit card processing gateway available to consumers worldwide. PayPal now processes credit card transactions instantly without the need for a customer to become a member.
For alternative means of payment please contact us.

Delivery of Goods
Exeter Nutritional Clinic will deliver the goods to the address supplied during ordering and checkout. Goods are dispatched within three working days, of clearance of payment. Goods to U K destinations are sent via first class post and airmail to other destinations.

Cancellations made by Exeter Nutritional Clinic
We reserve the right to cancel the contract between us if we have insufficient stock to deliver your order or envisage a significant delay in restocking the ordered goods. In such circumstances, we will re credit your credit/debit account by the contract/order value within 30 days from the date of your original order.

Returns
No returns are acceptable after 14 days of receipt of the goods. If you receive goods in a defective or conditions, or goods dispatched in error, such goods including incorrect quantities or incorrect products, you must advise us within 10 working days. Exeter Nutritional Clinic will replace any returned goods and accept all costs and packing costs of the faulty goods and subsequent issue of the correct goods.

Disclaimer and Limited Liability
Exeter Nutritional Clinic cannot be held responsible for the misuse of its products or the results of any tests used whether accurate or inaccurate or related or consequential loss, damage or expenses, whether to persons or goods, howsoever.
Home tests and laboratory tests cannot be considered as 100 percent accurate and are not a replacement or substitute for a medical practitioner. All results should there for be discussed by your healthcare provider. If you are worried by your symptoms, you should seek advise from a suitable health professional and not rely on this product alone.
In any circumstances, Exeter Nutritional Clinic shall have no liability to offer compensation other than to refund the amount you paid for the ordered goods.

Privacy
Exeter Nutritional clinic respects the absolute confidentiality of all its clients. Names and addresses are used sorely for the purposes of product delivery. Such details are not retained or shared with other organizations for any other purpose.

Deliveries will be via unmarked packaging, giving no indication of Exeter Nutritional Clinic as a sender.

Agreement
These terms and conditions, together with our current website prices, delivery details and contact details represent our agreement with you for the supply of goods.

Governing Law
The contract between us shall be governed by English law and the English courts shall have jurisdiction in disputes.

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